Privacy Policy

Last updated:

1. Introduction

Shaklyraaizap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

This policy complies with the Privacy Act 2020 (New Zealand), which governs how we collect, use, disclose, store, and give access to personal information. We also comply with the General Data Protection Regulation (GDPR) for users located in the European Union, and other applicable privacy laws in New Zealand.

Privacy Commissioner: If you have concerns about how we handle your personal information, you can contact the Office of the Privacy Commissioner in New Zealand at www.privacy.org.nz or by phone at 0800 803 909.

2. Information We Collect

We collect the following types of personal information:

Name and contact information (email address)
Messages you send to us through our contact forms
Technical information (IP address, browser type, device information)
Usage data (pages visited, time spent on site)
Cookie data (as described in our Cookie Policy)

3. How We Use Your Information

We use your personal information for the following purposes:

To process and respond to your inquiries and orders
To communicate with you about our products and services
To improve our website and user experience
To comply with legal obligations
To prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data based on:

Your consent (for marketing communications and optional cookies)
Contractual necessity (to fulfill orders and provide services)
Legal obligations (to comply with applicable laws)
Legitimate interests (to improve our services and prevent fraud)

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

Order information: 7 years (for tax and accounting purposes)
Marketing data: Until you withdraw consent or opt-out
Website analytics: 26 months

6. Your Rights Under New Zealand Privacy Act 2020

Under the Privacy Act 2020 (New Zealand) and GDPR (for EU residents), you have the following rights:

Right to access: Request access to your personal information (Principle 6 of the Privacy Act 2020)
Right to correction: Request correction of inaccurate, incomplete, or misleading personal information (Principle 7)
Right to object: Object to the use of your personal information for direct marketing purposes
Right to complain: Make a complaint to the Privacy Commissioner if you believe we have breached the Privacy Act
Right to withdraw consent: Withdraw consent for processing personal information at any time
Right to data portability: Receive your data in a structured, commonly used format (GDPR right for EU residents)
Right to erasure: Request deletion of your personal data under certain circumstances (GDPR right for EU residents)

To exercise these rights, please contact us at supportuse@shaklyraaizap.world.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, in accordance with Principle 5 of the Privacy Act 2020. These measures include:

SSL encryption for data transmission
Secure servers located in New Zealand
Regular security assessments and updates
Access controls and staff training on privacy
Compliance with New Zealand cybersecurity standards

8. Data Sharing

We do not sell your personal information. We may share your data with:

Service providers who assist in our operations (under strict confidentiality agreements)
Legal authorities when required by law
Business partners with your explicit consent

9. International Data Transfers

Your information is primarily stored and processed in New Zealand. If we need to transfer your information outside New Zealand, we will ensure appropriate safeguards are in place as required by the Privacy Act 2020. We will only transfer personal information overseas if:

The country has comparable privacy protections to New Zealand, or
You have authorized the transfer, or
The transfer is necessary for the performance of a contract with you

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: supportuse@shaklyraaizap.world

Phone: +64 3 358 8817

Address: 215 Wooldridge Road, Burnside, Christchurch 8053, New Zealand

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Compliance with Privacy Act 2020: This privacy policy is designed to comply with all 13 Information Privacy Principles set out in the Privacy Act 2020 (New Zealand).